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Home > eSalesTrack Help Menu > User > Email and Marketing > Email > Email Settings


Email Settings

eSalesTrack offers a variety of email options for you to choose from. Each user has thier own email address that they can send and recive emails from. You also have the option to use your default email client, rather than eSalesTrack email application. There is also the option to use eSalesTrack to manage your email but have the emails go out through another email server.

To get to Email Settings:

1. Click on the wrench .

2. Click on Email .

3. Click on Email settings .

Here are the options under Email settings:

Option 1 - (default): This option uses your default mail client on your computer to send mail. This mail will not be associated with the record you sent the mail from and all mass emails and drip campaign emails will be sent using "".

Option 2 - eSalesTrack automatically creates a new email address for you to use to send and receive email from the eSalesTrack application. The primary account for this service is your "" and you can add additional email addresses that you own (via confirmation process) to mask that account with your own account. Since eSalesTrack does not host your Mail eXchange (MX) records for your personal domain, all mail sent from the application using this service will be sent using your "" address although you can mask this address with your own personal e-mail address. Most clients will see this mail as though it were coming from your personal email although some mail clients will see this as your personal email sent "on behalf of" your "" address.

Option 3: - Use your own mail servers to send mail: eSalesTrack also offers the ability to send all mail sent from them system through your own mail servers. You’ll need to know all your mail server settings to use this option. If your administrator has set-up corporate mail for your eSalesTrack instance, this option will override your option 3 settings for addresses entered using this option. You will still need to enter your e-mail addresses for this domain and confirm them before using these addresses under option 3.

Select the option you would like to use by clicking the radial button next to the option.

See also